Stripe Connector FAQ

Stripe Connector allows businesses to send Stripe Payment Links directly from Microsoft Dynamics 365 Business Central, streamlining global transactions and handling multi-currency and cross-border payments.

• Built-in connection and application setup wizards for easy implementation.
• Ability to create and send Stripe Payment Links from Sales Quotes, Sales Orders, and Sales Invoices.
• Automatic creation of Stripe Payment Links based on document type rules. Synchronization of Business Central customers with Stripe customers.
• Custom email messages for Stripe Payment Links using a built-in WYSIWYG email template editor.
• Options to cancel, refund, or regenerate Stripe Payment Links. Automatic renewal of expired Stripe Payment Links.
• Automatic update of Stripe payment statuses in Business Central.
• Saving Stripe payment methods for future use.
• Extension of role centers with Stripe-related information.
• Importing Stripe bank statements to the Payment Reconciliation Journal.
• Automatic reconciliation of statement lines according to payment link information.
• Handling of Stripe fees in the reconciliation process. Support for both test and live modes.

• Speeding up the order-to-cash process.
• Faster appearance of payments in your bank account.
• Elimination of manual input errors through automatic payment link generation.
• Trustworthy and well-known payment service.
• Automatic embedding of Stripe payment links into sales documents.
• Support for both Essential and Premium editions of Microsoft Dynamics 365 Business Central.

Supported countries include Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Hungary, Iceland, Ireland, Italy, Japan, Korea, Malaysia, Netherlands, New Zealand, Norway, Portugal, Singapore, Spain, Sweden, Switzerland, United Kingdom, and United States. 
Supported languages are English, French, German, and Hungarian.

There are two ways to install the Stripe Connector extension:

1. Installation from Business Central: Search for TETRA Stripe Connector in the Extension Marketplace and follow the wizard instructions.
2. Installation from Microsoft AppSource: Search for TETRA Stripe Connector on Microsoft AppSource and follow the wizard instructions.

There are two assisted setup wizards available:

1. Assisted Connection Setup Wizard: Activates the HTTP Client Request option, sets the mode (LIVE or TEST), and configures the Test and Live Secret Keys.
2. Assisted Application Setup Wizard: Sets up Payment Methods and Payment Terms for Stripe.

Stripe Payment Links can be managed on Sales Documents and the Stripe Payment Detail List page. Actions include opening the payment transactions dashboard in Stripe, regenerating payment links, capturing payment link status, creating refunds, and canceling payment links.

To import Stripe payout details as statements, use the Payment Reconciliation Journal in Business Central. Import the electronic bank statement and use the Stripe Apply Automatically action for automatic reconciliation.

For troubleshooting and debugging, activate the Show Response Message, Enable Payment Recon LOG, and Enable Log features in Stripe Setup. These features provide additional actions and logs for troubleshooting.

You can read about Stripe's limitations and supported currencies on the Stripe Documentation website. Supported currencies | Stripe Documentation